HealthCare Solution
Medical practices should not have to choose between patient care and technology headaches. Sigma Networks delivers secure data, reliable phones, and proactive IT support in one affordable, integrated solution built specifically for healthcare.
Why Medical Practices Choose Sigma
- Healthcare‑focused expertise. Decades of experience supporting independent practices, multi‑site clinics, and specialty groups means the team understands EMR workflows, PHI handling, and day‑to‑day clinical operations.
- One trusted partner. Replace fragmented IT, telecom, and cybersecurity vendors with a single accountable partner that manages your network, phones, security, backups, and support.
- Local, responsive support. Based in the Dallas–Fort Worth area, Sigma provides rapid on‑site assistance when needed plus white‑glove remote support for your clinical and front‑office staff.
- Predictable, flat‑rate pricing. All‑inclusive plans bundle VoIP, cybersecurity, data management, and IT support into a scalable monthly investment that supports your margins.
Services Tailored to Healthcare
HIPAA‑Compliant VoIP & Unified Communications
Sigma’s VoIP platform is designed to protect PHI while making it easier for patients and staff to connect.
- Secure phone systems with built‑in encryption and HIPAA‑aligned configurations to help safeguard protected health information on every call and voicemail.
- Intelligent auto‑attendants, call queues, and overflow routing tuned for busy practices so fewer calls are missed and staff spend less time manually transferring patients.
- Appointment reminder, recall, and broadcast options to reduce no‑shows and quickly update patients about schedule changes or closures.
- Integrated video conferencing to support telehealth visits and virtual care coordination with specialists, pharmacies, and hospitals.
- Tight integration options with popular EHR/EMR and practice management platforms, helping staff see caller details faster and reduce double entry.
- Documented cost savings, with many practices reporting 30–50% lower phone bills and improved front‑desk productivity after switching to Sigma’s VoIP.
Enterprise‑Grade Cybersecurity & MSSP Protection
As a Managed Security Service Provider, Sigma helps medical practices reduce risk and stay ahead of evolving cyber threats.
- 24/7 threat monitoring and hunting across workstations, servers, and network devices to detect and contain suspicious activity before it disrupts care.
- Advanced endpoint detection and response, next‑generation firewalls, email security, and web filtering tuned for healthcare environments.
- Strong access controls, including multi‑factor authentication, role‑based permissions, and encryption for laptops, servers, and cloud data.
- Regular vulnerability scanning, patch management, and security hardening to close gaps exploited by ransomware and phishing attacks.
- Audit‑ready security and compliance reporting that supports HIPAA and HITECH requirements, reducing administrative burden for your practice.
- Policy guidance and staff awareness support to help your team handle PHI safely and respond correctly to incidents.
Full‑Service Managed IT & Network Management
Sigma manages the technology foundation that keeps your EMR and critical systems available.
- Proactive 24/7 monitoring of servers, Wi‑Fi and wired networks, workstations, printers, and clinical devices connected to your environment.
- Helpdesk support for clinical and front‑office staff, with friendly technicians who understand healthcare workflows and work to minimize disruption.
- Reliable, tested cloud and onsite backups with defined recovery time objectives, so your EMR and key systems can be restored quickly after an outage.
- Strategic planning for hardware lifecycle, cloud migrations, and capacity upgrades to support expanding locations, providers, or new service lines.
- Network design and optimization to support high‑availability EMR access, imaging transfers, telehealth, and secure guest Wi‑Fi where appropriate.
- Documented processes and “downtime‑resilient” designs that reduce the likelihood and impact of system outages.
Outcomes for Your Practice
Sigma Networks focuses on measurable results for providers, staff, and patients.
- Stronger security posture and reduced risk of PHI breaches, ransomware incidents, and unplanned downtime.
- More efficient staff who spend less time wrestling with phones, logins, and slow systems, and more time focused on patient care.
- Lower total cost of ownership through consolidated vendors, flat‑rate pricing, and fewer surprise expenses from outages and emergency fixes.
- Greater peace of mind knowing that a dedicated healthcare‑savvy IT team is watching over your environment around the clock.
Next Step: Free Security & Compliance Assessment
Sigma offers a complimentary infrastructure Security and Compliance Assessment for eligible medical practices, valued at $1,100.
- Review of your current IT, network, VoIP, and cybersecurity posture against healthcare best practices and HIPAA/HITECH requirements.
- Clear, jargon‑free findings with practical recommendations prioritized by risk and impact on patient care.
- No‑obligation roadmap that shows how an integrated IT and telecom approach can simplify operations, enhance security, and reduce costs.
Schedule your free assessment today: